A pre-order allows you to purchase an item before it is available to ship. This guarantees your reservation and ensures your product is prioritized once inventory becomes available.

To maintain operating efficiency and pass savings on to our customers, we operate on an on-demand omnichannel model. Products are fulfilled as orders are placed and pre-order items begin processing once stock is received.

All pre-order items ship within 7–10 business days (often sooner). You will receive an order confirmation after purchase and a separate email with tracking as soon as your order ships.

If we cannot fulfill your order due to inventory limitations or distributor delays, you will be notified within 48 hours and issued a full refund.

Cancellations must be requested within 24 hours of placing your order. After this window, cancellations may not be possible.

Pre-orders are charged at the time of purchase to secure your reservation.

You will receive a full refund if we are unable to fulfill your order or if you cancel within the allowed 24‑hour window.

If your order contains both in-stock and pre-order items, they may ship separately at no additional cost.

By placing a pre-order, you acknowledge that estimated shipping dates may shift due to factors outside our control.

For questions regarding your pre-order, contact:
Email: preorders@gametimeproshop.com